And last but not least, phonic insulation is close to zero, you can therefore hear your neighbors at anytime coming back to their room. Of course, the doors slam since they have not been adjusted to avoid this...
And for what concern the hotel itself: what thinking about the reception waking you up you at passed 11pm, calling you because they lost the dinner bill you just let on the restaurant's table ?
What a bad and sad experience.
For check-out we spent 20' at the reception desk to get our bill. For what reason? We still don't understand.
This is not my first stay in this hotel but I will do everything it will be the last one.
The service is slow and not professionnal at all.
The cleaning of the room is random: I found many times hair on the floor in the room and in the bathroom.
Almost each night the tablecloth was stained. Digusting !
The main issue is the food: the restaurant is terrible. First time in Mexico I find a place where they don't know how to prepare basic Mexican food like guacamole or pico de gallo...many dishes listed on the menu are simply not available! And when they are, they are of so poor quality. It's desperating. Who is in the kitchen? We really wondered during the 4 nights we had dinner...
To be avoided as much as possible.
The service at the restaurant is to slow, the food is good and the roomies service it's ok, but they should take care about the first point.
This hotel was probably in the top 3 the city has to offer. If you know the city, you know that isn't saying much. With that being said, the rooms were clean, the staff was friendly, and I didn't feel that I was in any danger. Yes the city of Reynosa is quite dangerous so that's a huge plus..
This hotel is awesome compared to the Hampton across the street. Wifi is fast, rooms are modern and clean, HDTV, restaurant in lobby, safe and fridge in room.
A lot nicer than the Hampton across the street! Though the water pressure sucks!
Holiday Inn Reynosa Industrial Poniente is a US Lodging based in Villa Florida Reynosa, Texas. Holiday Inn Reynosa Industrial Poniente is located at Carr. Libre Monterrey - Reynosa S/N, Villa Florida, 88730 Reynosa, Tamps., Mexico, Villa Florida Reynosa, Texas 88730, USA.
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